Angus Wiseman, a Director at Arbury Group, shares how customer satisfaction is a key ingredient in the success of Arbury’s partnership with SPOTiCAR.
“The sale of 150,000 vehicles is clearly something to celebrate and we’re proud to have been part of the success.
“Our partnership with SPOTiCAR helps us to satisfy customers, most of whom have already chosen their car online before visiting us. With so many brands on the platform, there really is something for everyone and, as every SPOTiCAR car comes with the same wide-ranging support package, customers can be confident in their choice.”
SPOTiCAR was launched just over 18 months ago in the UK, so the sales success has been quicker than expected, as reported by Nicola Dobson, Director – Pre-owned vehicles at Stellantis UK.
“Sales have increased sharply since our launch in 2021 and while we’re obviously happy with that, our focus continues to be the satisfaction of customers.
“Our priority is to offer the widest possible selection of top-quality used vehicles, from all marques but including the very popular Stellantis brands of Vauxhall, PEUGEOT, Citroën, Fiat, Jeep and Abarth. This gives our customers huge choice, and we further ensure their complete peace-of-mind with industry-leading support initiatives, such as a comprehensive, minimum 12-month warranty, full vehicle check and a 30-day exchange programme.
“It’s an approach that, alongside a very close working relationship with retail partners such as Arbury, PEUGEOT, leads to satisfied customers and sales success.”
If you’re looking for your next car, explore our range of approved-used models here. Alternatively, contact us or visit your local dealership to speak to our expert Sales team and find the vehicle that’s right for you.