The Reputation Report ranks automotive brands and dealership groups based on their reputation score, using thousands of customer reviews to assess them in areas of online sentiment and customer experience management. This month, they revealed their industry leaders, and we’re thrilled to announce that Arbury ranked not only in the top 10 but secured an outstanding seventh place out of one hundred companies!
This achievement means a huge amount to #TeamArbury; we’ve only been live on the Reputation platform for a year, so to rank so highly is a testament to the dedication of the team and the high standard of service they consistently delivered. We couldn’t be more delighted to have made such a significant impact so soon and for our team to be recognised for all the fantastic work that they do.
The Managing Director of Reputation, Anthony Gaskell, stated: “Buying a car is one of the most significant purchase decisions consumers make, meaning that where they choose to buy their vehicle is more important than ever. Dealerships must consistently understand what their customers are saying in order to take the right steps and improve the overall buying experience.”
So, with a highly enthusiastic and committed team in your corner, get in touch with us today to find your next perfect vehicle!
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We’ve ranked 7 out of 100 in the Automotive Sector Reputation Report
After evaluating thousands of customer reviews, the Automotive Sector Reputation Report has awarded Arbury seventh place out of 100 companies for our excellent online reputation and customer experience management.
