Going forward, our free wash and vac will only be available to customers booked in for a routine annual service or a routine annual service and MOT test.
For all other service appointments, a wash and vac will no longer be included. But don’t worry – if you’d still like to take advantage of this service, we’ll be offering it as an optional add-on for just £10.
This change reflects the current economic and political climate, which has led to a 14% increase in the costs required to run our full wash and vac service. This includes the rising costs of materials like chemicals and cleaning products, which are essential for providing a high-quality finish. While we know customers value the complimentary service, we know you will appreciate our transparency in why we have had to assess the costs of certain daily operations.
In addition, for petrol and diesel vehicle owners, there will be an extra £10 environmental charge added to your annual service or routine annual service and MOT test. This has been done to ensure that we can safely dispose of oil and brake fluid in accordance with environmental standards. The environmental charge reflects a 9% increase in our own costs and allows us to maintain fixed servicing prices from the manufacturer.
At #TeamArbury, we understand that change can sometimes be tricky, but we’re confident these updates will allow us to keep offering our outstanding care and expertise at a great value.
We appreciate your understanding and continued support as we navigate these necessary changes. If you have any questions, our team are always happy to help!