Take a look at what some of our customers have to say about their Arbury journey.

Excellent service

I attended Bromsgrove for my new service of my Nissan Juke, that I had purchased from a Birmingham Nissan dealership. My service was booked in, but on arrival it transpired that my Service Plan had not been entered onto the Nissan computer system on my vehicle purchase! ... Read more


I was so impressed with absolutely everything.

I was so impressed with absolutely everything. Booking on the phone was easy, call handler, Leigh answered all of my questions knowledgeably, ladies on the desk were brilliant, text with video link was great and I loved that my car had been cleaned. A great surprise!   I ... Read more

Miss Turner

An example of absolutely outstanding customer service

Normally I wouldn't reply but just thought I'd let you know I've really appreciated this level of service and loved the videos - a lovely touch. If you'd like to send me any appropriate questionnaires I'd be happy to complete (extremely positively) of Arbury Citroen. To tell... Read more


Always great service

Bought brand new 308 which was delivered today. The Arbury team are excellent. Joel Nolan, the salesman, Richard Ball, the finance officer and Steve Pidcock the sales manager were helpful, courteous and did a great deal. Thank you.10 out of 10 again. This is our 7th deal an... Read more


This was above and beyond what I expected

I am completely happy with the service that your team provided. I called the service department after 17:00 on Monday night, as I had discovered I had a dipped headlight bulb fail. I spoke to a very helpful young lady (I can’t recall her name I’m afraid, but she was rea... Read more


Raj was very helpful

I am sending you this email to highly recommend a member of your staff (Raj). I recently purchased a new vehicle from your sales centre and I wanted to let you know how very impressed I was with the service I received. At all times, Raj was very helpful, very professional, ... Read more


We will definitely be back

Our feedback regarding the purchasing of a Peugeot 3008 SUV from Arbury, Lichfield was excellent. Jethro was very professional - went through everything thoroughly - answered any questions that we asked of him. We felt very at ease with him and the whole team made us very we... Read more


Polite, well natured, honest throughout this purchase.

I have recently purchased a Fiat 500 in beige from your garage. Primarily my contact was via a telephone call. The Sales Executive was Raj Kataria. I would like to forward the following positive feedback regarding Raj. He was extremely professional with outstanding detail to... Read more


Overall really pleased with my purchase

I bought and collected my new Fiat 500 from you on the 20th September, and just wanted to thank Dru Simons for making the whole experience a positive one! I didn’t come with the intention of purchasing a car on the day I visited the showroom, however, I did end up purchasi... Read more


Great old fashioned service

I would like to thank your company, and in particular Steve Harris for the excellent service afforded to me in the purchasing of my vehicle. I was always ahead of the game with what was happening with the purchase of my new car, initially from selection and then from the fin... Read more

Mark Jones